- HOW TO USE
- COMMON QUESTIONS (FAQS)
- SHIPPING & REFUNDS
The definitive skincare range for skin of colour. A complete daily routine for cleansing, skin brightening, anti-ageing and anti-pigmentation.
Save £5 for purchasing the complete set. If sold separately, the set of 6 products (1. Oil Melting Cleanser 100ml, 2. Micellar Gel Wash 150ml, 3. Super Hydrating Toner 150ml, 4. Exfoliate to Glow 50ml, 5. Antioxidant Power Serum 15ml, 6. Cera Pep Brightening Moisturiser 50ml) would cost £95.
Please note: InZincable SPF50 is not included.
'NAFE SAFE': No Denatured Alcohol, Fragrance or Essential oils
Made in the UK
The COMPLETE skin of colour routine, morning & evening, 7 days per week, it doesn't get any easier than that!
Step 1: Micellar Gel Wash
Step 2: Cera Pep Brightening Moisturiser
Step 3: InZincable SPF50 (not included)
Step 1: Oil Melting Cleanser
Step 2: Micellar Gel Wash
Step 3: Super Hydrating Toner
Step 4: Exfoliate to Glow (once per week)
Step 5: Antioxidant Power Serum
Step 6: Cera Pep Brightening Moisturiser
Warning: Antioxidant Power Serum not to be used if pregnant, nor in conjunction with any professional treatments. Please wait for 1 month after completion before trying this product.
In general, only apply the products in this range on normal, clean skin, not if cracked or very dry/sensitive. In the rare event of skin irritation or an allergic skin reaction, please discontinue use and contact your doctor if required.
See individual component products for detailed active ingredients information & what they do.
1. How long would Daily Range products last for?
This will vary for each product and person, however, if usage guidelines are followed, the average duration may be 4-6 weeks approx.
2. Is the Daily Range suitable for pregnancy & breastfeeding?
The range is suitable for pregnancy with the exception of the 'Antioxidant Serum'. If unsure or your circumstances vary, please check with your doctor.
3. Is the Daily Range suitable for all skin types?
Yes it is suitable for all skin types, however persons with very sensitive skin / rosacea / active skin conditions etc. should AVOID the 'Exfoliate to Glow' chemical exfoliator.
Persons with active Eczema should avoid the toner, exfoliator and serum.
Persons with active Acne should avoid exfoliator & oil melting cleanser.
4. Can you use the Daily Range with Dr. V Hyperpigmentation kits / other professional treatments?
The cleansers, moisturiser and toner can be used, but NOT the 'Exfoliate to Glow' or 'Antioxidant Serum' please. In general, exfoliating washes/scrubs should not be used with anti-pigmentation treatments.
5. Should I still use Niacinamide, Ceramides, Retinol, Vitamin A/C/E serums from other skincare lines in conjunction with the Dr V Daily Range ?
You don't need to use any of the active ingredients above from other products as they are already well represented in the Daily Range. Doing so would be a waste of money and could lead to skin reactions.
However, you can add an extra Retinol product into your skincare routine if you wish to.
6. Do I still need to use Dr V YouTube Channel recommended products such as Garnier Micellar Water, Simple Moisturising Face Wash, DHC Cleansing Oil?
No, these products have effective counterparts in the Dr V Daily Range. For instance the Dr V Micellar Gel Wash effectively replaces both Micellar Water and a normal Face Wash.
7. Can I still use Tretinoin with the Dr V Antioxidant Power Serum?
It is acceptable to use Tretinoin with the Antioxidant Serum, but not with the Dr V Exfoliate to Glow, nor with our Facial Pigmentation Kit.
However, it is not permissable to use Isotretinoin/Roaccutane with the Serum
8. I have never used Vitamin A before, do I need to do anything special to start off with?
The Antioxidant Power Serum contains the least irritating form of Vitamin A and at a low %, hence it can be used as normal per the application guidelines.
However, as with all treatment products, we advise patch testing first, to ensure there are no skin reactions before proceeding with application to the more prominent areas.
9. Why is there Citric acid in the Power Serum, I thought Dr V does not like it ?
Citric acid is used in low % as pH buffer, not at high % as an exfoliator (not recommended).
If you have combined different pre-order items with different expected shipping dates in a SINGLE order, they will arrive together as per the LATER date.
- We ship worldwide (except for Scandanavia, UAE, South Africa, South America)
Shipping times (estimates only):
*Please allow an additional 7 days during the launch week of a new product line*
- UK orders may take 3-5 business days (estimate) to be delivered to you and we dispatch after 1 business day.
- International orders take 14-28 business days (estimate only) to be delivered via standard shipping (or 10-15 business days via the Express Courier option) and we dispatch after 2 business days.
- There can be extensive delays during the COVID-19 pandemic depending on the country of purchase.
- £3.95 within UK.
- £14.95 worldwide
- £20.00 international courier (compulsory for Canada, Australia, India)
- FREE SHIPPING for any order over GBP 150 in value (approx. USD 202)
Customs & Taxes:
International taxes might be applied depending on your country's taxes policy.
Customs duty is calculated as a percentage of the customs value of the goods:
The customs value is made up of the price paid for the good, the insurance cost, the shipping cost.
Customer is responsible for any local customs and import duty charges that may be applicable depending on the geographic area. Goods may be held in transit at the border if customs/duties are not paid.
INDIA-BASED CUSTOMERS: Full Shipping address must exactly match the address on your Personal/National ID. If not, Indian Customs will refuse or destroy the package.
AUSTRALIA-BASED CUSTOMERS: Couriers will not accept parcel lockers / PO Boxes as a Shipping Address.
> RETURNS & REFUNDS
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return of an unused product. The item should be returned promptly after that time.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please contact us at: firstname.lastname@example.org
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You will be offered a replacement, partial refund or full refund depending on the nature of damage.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method, less shipping fee paid. Please remember it can take some time for your bank or credit card company to process and post the refund too, and the amount you receive back may be different than what you paid if converting currencies from GBP (British Pounds).
The maximum refund in case of damages or non-delivery of item is the full value you have paid for the products including taxes and shipping. Further compensation cannot be offered for delays, errors, reactions or any other issue.