'Skincare by Dr.V' products are only available online at this website. They are not available in our clinics, or 3rd party stores anywhere else in the world. No consultation is required.
Simply add items to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods.
Our support team is always happy to guide you at any step!
We ship worldwide (except for South Africa at present)
Shipping times:
Local orders take 3 business days to be delivered to you and we ship within 3 business days.
International orders take 14-28 business days to be delivered via tracked shipping and we ship within 5 business days.
Shipping time might vary depending on location, shipment method and other factors.
Shipping cost:
£3.95 within UK.
£14.95 worldwide (except South Africa)
Customs & Taxes:
International taxes might be applied depending on your country's taxes policy.
Customs duty is calculated as a percentage of the customs value of the goods:
The percentage or rate varies depending on the type of goods. You can check the tariff applicable in the TARIC database for EU and Import calculator for USA.
Your 100% satisfaction is important for us. We offer a 14-days Return & Exchange Policy:
If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
Timing: we have a 14-days Return & Exchange Policy, since the day item was received.
To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
For returns, please email info@skincarebydrv.com with the subject 'Returns' and include your order number, name and the reason for the return.
Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
Please note that customers are responsible for shipping costs of returned items.
When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.
Contact support
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